Epicor job openings in bangalore on
Application Support Analyst Finance in 2015 august for Fresher and
Experience require qualifications is
Computer Science and/or Business College degree with Accounting focus
About company :
Epicor
takes pride in nearly 40 years of delivering innovative business
solutions to manufacturing, distribution, retail, hospitality, and service
industries around the world that provide the scalability and flexibility businesses
need to succeed in today’s highly competitive global economy. With 20,000
customers in over 150 countries, we’ve leveraged the local expertise of our
European, Latin American, and Asian development teams, as well as our
international partners, to incorporate advanced international functionality
into our leading applications for a rapid return on investment and low total
cost of ownership. We've also made them Euro-compliant, so we can help you
expand your global presence. The Company's corporate office is located in
Austin, Texas, with offices and affiliates around the world.
Skills:
1.Computer Science and/or Business
College degree with Accounting focus
2.Manufacturing or Distribution
industry software experience
Accounts Receivable
Accounts Payable
General Ledger
Credit Card Processing
Customer Management
Freight/Tax Management
3.Knowledge of best practices for
month-end and/or year-end closing reconciliations
4.Familiarity with financial
reporting including Operating Statements & Balance Sheets
5.Manufacturing and/or distribution
business process flow knowledge and experience
6.Call center experience preferred
7.Microsoft Products, System
Administration, MS-SQL, Installation, Printing, Crystal Reports, additional
technical knowledge of network environments and/or operating systems will be
highly valued.
8.Excellent English verbal and
written skills
Educational Qualifications
:B.E/B.Tech , MBA
Location : Bangalore
Experience : Fresher and Experience
1.Responsible for documenting the
replication path of software issues and using knowledge base systems.
2.Self-starter abilities are
essential and the aptitude to work independently and in a team environment.
3.Acts as a liaison between end
user and appropriate internal resources.
4.Attends on-going training
sessions to ensure a higher level of technical and application knowledge.
5.Performs other related work as
assigned.
6.Excellent interpersonal skills
7.Proven ability to troubleshoot
manufacturing/distribution concepts in a software package.
8.Experience troubleshooting
software issues via telephone and use of remote support access to provide a
resolution to the end user.
9.Fluent English, both oral and
written
Desired Characteristics:
1.Able to handle a high volume of
calls.
2.Excellent customer service
skills.
3.Knowledge in business process
4.Prior experience prioritizing and
managing business-critical issues
5.Requires proficiency with PC
software applications, e-mail and job-associated applications/systems to
expediently process tasks
6.Outstanding English speaking
skills
