pega jobs on User Support Technician ,desktop support jobs Bangalore, freshers jobs in india ,require qualification is Any
graduate and post graduate interested
candidates apply-online
Position over view :
As a member of a global Help Desk
team, the User Support Technician will analyze and resolve routine to
moderately complex problems while providing local support of core IT
infrastructure. This role will help you expand and strengthen your skill set,
including Desktop OS, messaging, networking, and various hardware
configurations.
Educational Qualification : Any
graduate and post graduate
Experience : Freshers
Location : Bangalore
Responsibilities:
1.Provide timely response and
resolution for internal technical support requests. Primary request areas
include; HW and SW troubleshooting, ‘how to’, installations, and new
employee/equipment setup.
2.Ghost/re-image new and existing
hardware pre-deployment, setup user profiles and assist with data migration as
needed
3.Troubleshoot network (TCP/IP)
client configuration and connectivity issues primarily for email, printer
access, VPN, and WIFI
Qualifications :
1.Advanced knowledge of Microsoft
Operating Systems and Applications
2.Possesses a high degree of
accountability and pride an ownership
3.Excellent follow through and
follow up skills
4.Excellent customer communication
skills and the ability to communicate effectively with a diverse technical user
base
5.Ability to work well under
pressure with changing priorities and unpredictable workload
