ruckuswireless jobs for freshers
and experienced , Carrier Support Engineer
jobs in india , networking jobs , require qualification Bachelor’s degree in Computer
Science, Engineering , interested candidates apply-online .
Responsibilities :
1.Identify customer problems/issues
and assist customer in achieving their goals while consistently achieving high
Customer satisfaction
2.Work on complex problems where
analysis of situations requires in-depth fault analysis and troubleshooting
skills
3.Formulate technical action plans
for analyzing and resolving end-to-end solutions
4.Identify and reproduce customer
technical problems in a test/lab environment
5.Escalate specific problems to
development engineering for product enhancement
6.Generate clear and concise
documentation in the form of case notes, technical tips and white papers,
including development of a knowledge database
Educational Qualification :
Bachelor’s degree in Computer Science, Engineering
Experience : Experienced and
freshers
Location : India
1.Willingness to work in a fast
paced and challenging work environment
2.Ability to multi-task, work under
pressure and with short due dates
3.Strong interpersonal skills and
proprietorship for the job
4.Excellent oral and written
communication skills
5.Exceptional trouble shooting and
problem solving skills
6.Ability to team and interact with
others and the ability to influence others with in the Company
7.Sound levels of judgment and
professionalism
8.Not a typical 9-5 workday. Hours
will vary weekly.
9.Willingness to travel up to 20%
of the time
