GE india job openings for graduates (2014,2015) as entry level associates in Chennai 2015 .require qualification is Graduate in Any Discipline
.Interested candidates apply-online as soon as possible.
Essential Responsibilities :
1.Would be part of the customer
services team handling inbound calls / emails from Credit Card holders.
2.Needs to ensure all Customer
Services Complaints & Queries are resolved as per the TAT defined
3.Responsible for achieving the
call center targets on a daily basis like AHT, Productivity, Cross sell,
4.retention, First call resolution
along with ensuring high quality of service with zero unscheduled leaves/
absenteeism.
5.Would be required to contribute
to cross sell targets through inbound as well as outbound channels.
6.Job requires Compliant to
Business Policy, processes and procedures
Educational Qualification :
Graduate in Any Discipline
Experience : Freshers or
Experienced
Location : Chennai
Desired Characteristics :
1.Strong Communication skills
2.Computer skills (MS Office)
3.Working in teams
4.Pro-active approach
5.Negotiation and persuasive skills
