Quick Heal Technologies walk-in
drive for freshers and experienced graduates on Technical Support Engineer in bangalore. require qualification is
any graduate.interested candidates can walk-in following venue.
Job Description :
1.Should be able to receive inbound
requests through channels like phone or Web and log the incident.
2.Candidate should possess customer
centric approach / attitude.
3.To understand & elicit
customer's issues / concern quickly and help customers in resolving issues by
imparting correct information.
4.Liable to provide best standards
of services and ensure the customer should retain and satisfied with the
product.
5.The candidate will be required to
collaborate with any other support or dependency groups in case the request or
incident need has a linkage to other support departments.
6.Responsible for handling
escalations and complex issues.
Troubleshooting and management of
support incidents.
7.Should be a team player.
8.Coaching and guiding junior
members of the support team.
9.Candidates should be able to
speak fluently in English and any South India language ( Tamil, Kannada, Telugu
and Malayalam).
Educational Qualification : Any
Graduate
Experience : Freshers and
experienced
Location : Bangalore
venue Address:
Pride Hulkul,
Office No.202,
2nd Floor,
Lalbagh Road,
Diagonally Opposite Passport
office,
BANGALORE,K
arnataka,
India 5600271
