zscaler recruitment on IT Help desk
/ Support Engineer for freshers and experienced graduates in Chandigarh . require qualification is Any Graduate .interested
candidates can apply-online.
Primary responsibilities :
1.Monitor and respond quickly and
effectively to requests received through the IT Helpdesk
2.Provide technical assistance and
support for all incoming IT Helpdesk request and issues related to computer
systems, application, services, software, and hardware either in person or
remotely over the phone.
3.Follow up and ensure issue has
been resolved.
4.Write training and instruction
manual. Document internal procedures.
5.Manage PC/Laptop setup and
deployment for new employees with standard hardware, images and software.
6.Provide employee orientation and
training.
7.Maintain daily performance and
monitoring of computer systems.
8.Install, modify, and repair
computer hardware and software.
9.Maintain inventory of all
equipment, software and software licenses
10.Resolve technical problems with
Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
11.Computer hardware and Software
installation.
12.Provide support on company email
system, web/audio conferencing service and phone system.
Educational Qualification : Any
Graduate
Experience ; experienced
Location : Chandigarh
Job requirement :
1.Strong background in TCP/IP, IP
networking knowledge, i.e. IP subnet, DNS, DHCP, FTP, SSH and etc.
2.Microsoft Active Directory
experience and all Windows networking.
3.Microsoft Exchange / GMail,
Microsoft Windows OS and Office Applications
4.Working with varies server and
client hardware platform, i.e. DELL, Lenovo.
5.Web/Audio Conferencing, i.e.
WebEx, Join.Me
6.Strong problem solving skills and
the ability to work on multiple projects and issues
7.Excellent written and verbal
communication skills are essential
Preferred requirement :
1.VMWare ESX/ESXi, vSphere, vCenter
and VMware Server
2.Knowledge of Phone System, VoIP
3.Linux OS and basic services i.e.
Apache/HTTPD, SSHD, SAMBA
