att job openings for freshers and experienced graduates on Associate
Technical Support in bangalore. require qualification is Degree or
diploma .Interested candidates apply-online.
Job Description:
1.3 + Years of IT Helpdesk &
Operation Experience with very good communication skills .
2.Support for Microsoft Windows in
Enterprise Environment. In depth knowledge on DHCP , AD Windows OS and MS
Office products. McAfee security software .
3.In depth knowledge on PC hardware
and excellent troubleshooting skill.
4.Networking Concept ( DNS ,Basic
switching and routing ) PXE ,Remote Boot and imaging technology .Work
experience in SCCM is an added advantage
5.Support for PC backup and restore
using HP and Veritas solution.
6.Install and Configure various
type of Print Devices in the network . Work experience in Xerox and Lexmark MFD
Devices is an added advantage.
7.Install and configure CISCO IP
Phones IP Phones and also experience in analog phones.
8.Provide user training by request
on various services.
9.Updating in house inventory.
10.Provide onsite IT support in
AT&T Bangalore offices. The employee setup and troubleshoot PC/Printer/MFD
for users, also provides onsite support to other IT functional teams, e.g.
connecting cables, which doesn't have any local staff in Bangalore. The
position is required to work on shift in 7x24 roster.
Educational Qualification : Degree
or diploma in computer science, engineering or relevant disciplines.
MCSA/MCSE/CCNA certified is preferred.
Experience : Freshers and
experienced
Location : Bangalore
Required Skills:
Expert knowledge and 3+ years
handon support experience on Microsoft Windows & Office family products in
enterprise environment. Good understanding on LAN/WAN and server technologies.
Customer oriented, team work and good troubleshooting skills. Proficiency in
written and spoken English.
