cisco job openings for only for
2015,2016 graduates on Customer Service Representative in bangalore . require qualification is New
Graduate .Interested candidates apply-online.
Responsibilities:
1.Provides Customer account support
in line with customer segmentation offerings
2.Contributes to Cisco Sales
productivity by reducing Account Managers’ administrative workload
3.Support Customers and Sales on
pre-book to post-booking activities
4.Develops strong overview and
drives Process, Tool and business flow improvements
5.Identifies Customer and Sales
Process, Tools and Training opportunities.
6.Engages and represents Customers
and Sales with cross-functional teams
7.Attends weekly Sales Commit calls,
keep track and obtain early business visibility
8.Maintains a set of projects and
initiatives which require cross functional partnerships
9.Maintains high levels of Customer
and Sales satisfaction levels
10.Supports Customer and Sales Key
performance indicators and metrics improvement initiatives
Educational Qualification : New
Graduate
Experience : Freshers 2015,2016
Location : bangalore
Soft Skills:
1.Strong interpersonal and
relationship skills
2. High levels of customer
orientation and service excellence
3.Efficient collaboration skills
with internal / external customers and cross functional teams
4.Ability to prioritize work
capacity
5.Excellent problem solving and
decision making skills
6. “Can do” attitude, proactive
engagement, solutions seeking & team player in global environment
7. Open to change and goal driven
Technical Skills:
1.Excellent ENGLISH written and
spoken (essential)
2.Proficiency in any other European
language (advantageous)
3.Strong verbal and written
communication skills (essential)
4.Intermediate level Excel e.g.
trending analysis, reporting etc (essential)