ipsoft hiring freshers and
experienced graduates for IP Telephony Administrator in bangalore 2016. Require
qualification is any graduate . Interested
candidates apply-online.
Job Overview:
At IPsoft, every day brings a new
challenge – and those challenges make for an exciting workplace. Our IP
Telephony administrators come to IPsoft with a good understanding of IP
networking and are well-versed with Cisco Unified Communications Manager, among
other platforms. They’re eager to build on their knowledge and thrive in our
fast-paced environment
Educational Qualifications : Any
graduate
Experience : Freshers and
experienced
Location : Bangalore
Responsibilities:
1.Provide exceptional customer service
remote support to our managed services partners and clients.
2.Engaged in a dynamic fast-paced
NOC environment, interacting with clients, providing support and
troubleshooting telephony issues
3.Preform MACD
Move/Add/Change/Delete requests on CUCM, CUC, CME.
4.Phone provisioning, voice mail
provisioning, extension mobility pin reset, voice mail pin reset.
5.Utilize IPcenter for incident
management, diagnostics and monitoring requests and alerts.
Qualifications:
1.Good understanding of IP
networking, IP addressing/ sub-netting Capable of thriving in a fast paced
environment and passion for learning Ability to develop and articulate a
congruent troubleshooting strategy Well versed with Cisco Unified
Communications Manager 6.x through 9.x, Unity Server, Unity Connection Basic
understanding of Cisco IOS (basic configuration of Cisco routers and switches)
Experience using ticketing systems (such as Remedy, Track-it)
2.Rock star Preferred Cisco
certifications are preferred (CCENT, CCNP, CCNA, CCNA Voice)