Company : IBM (www.ibm.com)
IBM provides information technology products and services
worldwide. The company’s Global Technology Services segment provides IT
infrastructure and business process services, including outsourcing, process,
integrated technology, cloud, and technology support. One of the most powerful
blade systems in the industry, IBM’s Blade Center maximizes resource
productivity while minimizing IT and network administration costs.And
Educational Qualification : BE/BTech.
Experience : 0 - 2 yrs
Location : Across india
Job Role : Software Engineer
Job Description:
1. Remote Infrastructure support delivery
2. Perform problem cause analysis
3 Resolve routine customer problem
4 Ability to Identify Opportunity & Implement Process
Improvements
5. Has technical experience and skills in the areas of problem
determination, creativity and analysis
6. Browser Support - Internet Explorer
7. Strong computer skills required
8. Questioning skills /probing skills, as relevant to the issue
and level of the caller
