About Company: (www.verizon.com)
Verizon is a leading provider of managed network services. In this
highly competitive marketplace, Verizon Business differentiates its offerings
by providing leading-edge network management to business customers around the
world. Provides industry-leading, time-to-repair, service level
agreements to customers in more than 2,700 cities and 150 countries.
Educational Qualification: B.E/B.Tech, MCA
Experience: (1-2) Years
Location: Chennai
Salary: As per the industry
Job Description:
1. Candidate with 1-2 year experience in International call center.
2. Excellent oral, written and interpersonal communication skills.
Knowledge of customer care processes and techniques.
3. To Provide Technical support for VEC and VBC portals.
Communicate status and resolution details to customers through calls and
emails. Investigate and resolve tickets related to user training issue.
