Infosys is one of India's leading IT technology services .It provides services like software development ,systems integration, project management ,Business Process Outsourcing ,Infrastructure Management ,Across the global .headquartered in Bangalore, India. Currently Infosys has more than 100000 employees.
Educational Qualifications : Any
Degree
Experience : Experienced
Location : Bangalore
Job Responsibilities :
1.Knowledge Management : Document
and share own learnings from the project (technically as well as from domain
perspective), seek information and leverage
knowledge from other projects IN
ORDER TO drive higher efficiency
2.effectiveness and preserve organization
knowledge.
Client Management : Participate in
handling customers as onsite coordinator IN ORDER
3.TO provide right level of information
to the customer and the PM and to undertake onsite specific activities of the
project to ensure successful delivery of the
project.
4.Maintenance : All the activities
Listed above IN ORDER TO enhance the application and maintain the Quality as
per the requirements ,SLAs.
5.Production Support : Respond to
the issues assigned, do analysis, participate in estimating the effort needed
to implement solution or work around, suggest /
implement work around, communicate
to all the stake holder and close the issue as per
the agreed timelines IN ORDER TO
ensure support availability as per agreed SLAs
Transition : Participate and
Prepare KT sessions, document the understanding, take on
shadow support IN ORDER TO
6.Take up or Transfer the Primary
Responsibility activities.
7.Warranty : Respond to production
issues, arrive at a solution with inputs from
stakeholders, participate in
estimating the. effort needed to implement solution, test and
implement the solution IN ORDER TO
enable the application availability as per agreed
Service Levels
8.Implementation : Participate in
creating the implementation plan as per the project
level quality plan and work on go
live activities as per the Implementation plan IN
ORDER TO enable product ionization
of application with out any issues
Testing : Perform Validation
activities (Functional , integration, system, User
experience) based on the plans,
identification and validation of defects found (Including
UAT), Creation and Reviewing of
Artifacts (Test Scripts, Documentation, Automation,
Setups ), participate in
performance testing IN ORDER TO ensure a quality Deliverable.
9.Development : Develop and review
Artifacts (Code, Documentation, Unit test scripts )
conduct reviews for self and peers,
10.conduct unit test and document
unit test results for complex programs IN ORDER TO
build the application and make it ready
for Validation /delivery.
11.Architecture : Participate in
creating application architecture document IN ORDER
TO provide deliverables in line with
architectural requirements
12.Design : Do impact analysis,
participate in high level design, create design
specifications as per the high
level design, create unit test plans for complex programs
IN ORDER TO develop / Validate /
Maintain the application as per the requirements
13.Requirements Gathering :
Understand the requirements (both functional and non
functional) by going thru the specifications
and with inputs from business analysts and
participate in creating high level
estimate as well as translating the same to systems
requirements IN ORDER TO create a
systems requirements document and participate
effectively in the design,
development and testing phases of the project.