NCR
jobs on Customer Engineer ,
Customer Engineer jobs in Mumbai, CCNA jobs in mumbai ,require qualification is
B.E, B.TECH, Diploma Hardware And Networking , telecommunication
Polytechnic interested candidates apply-online.
Job Description :
1.Position responsible for
installation, maintenance and repairs on equipment within an assigned
territory/region to assure continuity of customer operations and high levels of
customer satisfaction
Responsible for ownership of
customer problems or incidents until the situation has been resolved to the
customers satisfaction and or in compliance with agreed upon Service Level
Agreements
2.Required to perform work on
products and services of low complexity, specifically financial/ATM products;
Make minor repairs and replace components on Tier I equipment such as PCs,
workstations and peripherals, printers, front-end POS systems, First Line
Maintenance on ATMs and kiosks, and single pocket proof encoders.
3.Responsible for assisting in site
preparation, including installation of cable, staging of equipment, and minor
testing of equipment; May also perform required modular swaps and unit
replacements
Customer Engineer responds to all
customer concerns or problems by resolving them or by escalating them to the
proper associate, team member, territory manager, or the Control Tower
Educational Qualification : B.E,
B.TECH, Diploma Hardware And Networking , telecommunication Polytechnic
Experience : Freshers
Location : Mumbai
Required Skills :
1.Good problem solving skills;
Ability to pick up new skills quickly
2.Ability to work under pressure;
Ability to meet deadlines and produce high quality work
3.Excellent interpersonal
skills/customer relationship skills required High level of
mechanical/electrical aptitude; Experience on maintaining computer hardware
(Desktops, Servers, peripherals), routers, networks, switches, hubs required
High level of personal integrity.
4.Support and promote teamwork and
cooperative effort Must have the ability to work a flexible schedule including
nights, weekends, overtime, flex shifts, and on-call
