
1.Performs one or more of the
following duties:
2.Health and Welfare
3.Responsible for the day-to-day
service and administration of benefit plans for assigned clients using
established procedures and detailed instructions.
4.Improves participant
decision-making process by having a complete knowledge of the clients health
and welfare employee benefit plans including but not limited to medical,
dental, prescription plan, life insurance, AD&D, and LTD enrollments and
changes; COBRA process, as well as the cost of associated premiums
5.Explains the appropriate
participant forms and provides guidance on completion
6. Assists participants with portal
navigation
7.Defined Benefit / Defined
Contribution
8.Process various types of
calculations, meeting timeliness and accuracy standards
9.Interpret plan rules to ensure
compliance with plan document
10.Analyze transactions to ensure
proper quality standards as required by each specific client
11.Contact participants to explain
calculations or resolve participant/client related issues
Educational Qualification : High
School Diploma / (GED) / Secondary School GCSE
Experience : Freshers and
experienced
location : Noida
Candidate Background:
1.Minimum The role holder will have gained basic skills
and experience in a similar role
2.Minimum Demonstrates professional telephone manner
3.Minimum Demonstrate the ability to communicate
information clearly and effectively both verbally and in writing with
colleagues of a similar status, both
formally and informally
4.Minimum Demonstrates active listening skills, able to
clarify and confirm requirements
5.Minimum A strong customer focus with a commitment
towards delivering results
6.Minimum Ability to handle confidential and sensitive
information with discretion
7.Minimum Strong interpersonal and teamwork skills