HCL hiring freshers (2015,2016) in
noida for Analyst .Require qualification is BA. Interested candidates apply-online
as soon as possilbe.
Job Description :
To provide information to their
customer regarding their queires and resolve the end customer issues as per
defined SLA | Able to work independently and efficiently to meet SLA | Able to
comprehend the request of the customer and meet the quality standard (1.) The
individual should have an ability to understand and carry out the allocated
tasks and responsibilities in a timely and consistent manner and deliver
results so as to exceed one’s own standards
Educational Qualification : BA
Experience ; Freshers
Location : Noida
Requirements :
1.To consistently meet or exceed
CSAT parameters as defined for the process.
2.Ensure the accuracy and
timeliness of data feeds and flows for the process and produces, reviews and
records quarterly results for client.
3. Attendance/Login
Hours/Unsechduled Leave/SLA targets as per defined by the process
4.Improving skill level throughSelf
development / nominating training programs Skill reverification Tests
5.Maintaining the accuracy and
integrity of the database and provides financial information support and
analysis to management as per defined quality norms
