mcxindia off-campus for freshers on
Executive , Management Trainee in Mumbai
.Require qualification is MBA (Finance / Marketing)/
Graduate.Interested candidates apply-online .
Job Responsibilities :
1.To effectively handle queries,
calls & e-mails sent by Members to interface with various Departments &
Customers and thereby ensuring effective customer responsiveness, problem
resolution and customer delight.
2.Closure of calls with complete
resolution adhering to the quality norms of the Exchange
3.Calls are entered in CRM on real
time basis to ensure the call recorded time synchronizes with call received in
system.
4.Referring circulars and getting
clarifications on the contents mentioned thereto
5.Verification of the request
received / Replying to same as required by member.
6.Completion of the activity (e.g.
outgoing calling) assigned by Critical Depts. with proper co-ordination with
colleagues & timely updation on the progress of activity for quick action.
7.Seeking clarification on the
activity allotted by the supervisors / Seniors.
Educational Qualification : MBA
(Finance / Marketing)/ Graduate
Experience : Freshers (2015,2016)
Location : Mumbai
