concentrix job openings in 2016 for
experienced candidates in Chandigarh . Require qualification is Any gradaute .Interested candidates apply-online.
Roles & Responsibilities:
1.Minimum 3 Years of in BPO and
associated with the Training function.
2.Good Knowledge about computers
3.Excellent communication skills
4.Good people management skills
5.Working knowledge of applicable
customer contact systems (e.g. phone,
email, and web) and MS Office Suite including MS Word, MS PowerPoint, MS Excel.
Data Handling
6.Data interpretation• Process
Oriented• Planning • Ability to prioritize• Ability to meet deadlines
7.Data Handling• Presentation
skills. Lean Six Sigma
8.YB certified Managing retention
during training • Maintaining Data and MIS as per training BPMS requirement
9.Supports intra & inter
function collaboration • Proactively best practices ideas from across locations
to add value
10.Contributes to process
improvements and innovation in the training function • Attends TTT for any
client requirements
Educational Qualification : Any graduate
Experience : experienced
Location : Chandigarh
Requirement :
1.Monitor advisors progress
throughout duration of training including providing coaching and developmental
feedback. Conduct classroom training as per ramp planning.
2.Determine continuation of
employment eligibility for advisors through performance feedback process.
3.Utilize effective presentation
skills including creative training techniques and accelerated adult learning
techniques.
4.Adapt developed classroom agenda,
timelines, and content flow as necessary to deliver effective training to
trainee group.
5.Maintain high level of
professionalism in and out of training room.
6.Mentor and develop trainers under
training, in facilitation and presentation skills and training methodologies as
directed by the Sr. Trainer, Assistant manager and Training Manager.
7.Participate in floor support
activities including OJT Support, Refresher and Remedial trainings as required
and ensure program effectiveness from Training and Business perspectives.
8.Drive continuous process
improvement in program execution by providing documentation of existing
processes, evaluation of likely scenarios
