Job Description :
To provide information to their
customer regarding their queires and resolve the end customer issues as per
defined SLA | Able to work independently and efficiently to meet SLA | Able to
comprehend the request of the customer and meet the quality standard
1.Attendance/Login
Hours/Unsechduled Leave/SLA targets as per defined by the process
2.Improving skill level throughSelf
development / nominating training programs
3.Meet the defined Quality Scores.
Innovation & Process Improvement
4.The individual should be able to
work effectively in a team whilst enthusing others to do the same for
achievement of common goals of the team
5.To consistently meet or exceed
CSAT parameters as defined for the process.
Educational Qualification :
Bachelor of Arts
Experience : Freshers
Location : Noida