Role :
1.Be the day-to-day people manager
for all Mastercard employees that are member of the CE Hub team – Time
management, career development, performance review, skillset improvement,
manage work/life balance, and other managerial admin tasks.
2.Follow-up status of ongoing
projects with all members of the CE Hub (staff and contingent workers)
3.Discuss and validate projects
from all regions and distribute the work based on available capacity,
competencies and regional preferences
4.Report status to all regional RTS
managers and teams about all projects on a monthly/quarterly basis
5.Manage the relationship with
external service providers (Wipro, contractor firms) through SLA management and
periodic contract reviews
6.Discuss quarterly forecasts with
regional leads and external service provider (Wipro)
7.Review internal processes and
suggest improvements
8.Prepare and follow-up of resource
planning and budgets
Educational Qualification :
Bachelor degree; Master is a plus.
Experience : freshers and
experienced
Location : pune
All About You :
1.Knowledge / Experience:
2.Minimum Bachelor degree; Master
is a plus.
3.Management experience is not
required, but it is a plus.
4.Excellent organization skills
with the ability to prioritize and multi-task (high number of projects running
in parallel)
5.Strong working knowledge of
Office suite of products (Word, Excel, PowerPoint) – primarily Excel Advanced
Skills/ Abilities:
1.Solid inter-personal and
communication skills – required to manage a cross-cultural team in multiple
timezones
2.Excellent command of English
(both spoken and written). Any other language is an asset.
3.Proactive, stress resistant,
autonomous and flexible
4.Well-developed sense of
responsibility and confidentiality
5.Results oriented
6.Team player, high energy level –
Part of Global Management team (Infrastructure Services – Operations – O&T)
7.High process analysis skills;
Great reporting skills (use of internal databases)
8.Basic project management skills
in order to keep an overview of all ongoing projects
9.Work Conditions:
10.Normal working hours in Pune,
India with potentially off hours work in order to attending team and/or global
meetings.
