Key Deliverable :
1.Store Operations & Audit /
Compliance :
2.Adherence of Store Operations in
line with pre-defined SOPs
3.Ensure that the look and feel of
the store is as per guidelines/standards
4.Track efficient Cash handling;
prevent shoplifting / ensure safety and security
5.Visual merchandising as per plan
/ guidelines
6.Inventory and stock management to
prevent stock-outs or excess Inventory
7.KPI reporting as per guidelines
and on-time
Strategic Roll outs :
1.Accountable for clearing store
for formal launch as per pre-defined procedure across dimensions (e.g.
manpower/ furniture & fittings/ IT/ device inventory)
2.Manage closure of current store
during refit & conversion
Profitability :
1.To achieve the target on
conversion from the walk in customers in terms of Sales from new acquisitions
& up-sell /Sale of Devices
2.To ensure required MIS &
tracking at CRO levels
3.Manage Store expenses are as per
plan
4.Provide suggestions /feedback to
improve store productivity
5.People Development / Team
Management :
6.To ensure daily rostering &
briefing to outsourced store staff
7.Ensure that attrition issues
(planned & unplanned) are escalated for timely resolution
8.Ensure motivation &
development of outsourced store staff
Customer Experience :
1.Ensure adherence to CE guidelines
2.Marketing Promotion
Implementation
3.Manage staff allocation based on
demand at point in time
4.Personally step in to handle
demanding customers
5.Provide suggestions for
improvements in CE
Educational Qualification :
Graduate
Experience : 3-4 years
of retail shop floor experience ,Preferred sectors: Modern retail,
Telecom, Consumer durables, Apparel/ fashion
Location : Andhra
Pradesh-Vijayawada
Purpose of the Job:
Located in the store, this role has
direct responsibility for the successful running of the Airtel store. The
person will ensure compliance with agreed guidelines to deliver a best in class
experience & ensure store revenue & cost targets are met.
