
Job Description:
1.Answer phones and respond to
customer requests.
2.Sell product and place customer
orders in computer system.
3.Provide customers with product
and service information.
4.Upsell products and services.
5.Transfer customer calls to
appropriate staff.
6.Identify, research, and resolve
customer issues using the computer system.
7.Follow-up on customer inquires
not immediately resolved.
8.Complete call logs and reports.
9.Recognize, document and alert the
supervisor of trends in customer calls.
10.Recommend process improvements.
11.Other duties as assigned.
12.Inbound & Outbound call
Educational Qualifications :
Graduate /Under Graduate
Experience : Freshers and
Experienced
Location : New delhi
Venue details :
201,
2nd Floor,
Suneja Tower-II,
District Center,
Janak Puri,
New Delhi-110058,
Nearest Metro Station- Janak Puri
West