Key Responsibility Areas:
1.Transaction Processing
2.Customer Interaction
3.Exception Handling
4.Transaction Audit
5.Contribution to projects
6.Report Generation
7.Escalations resolution
8.Testing
9.Documentation
10.Contribution to process
improvements
11.Technical mentoring &
training
Educational Qualification :
Graduate
Experience : Freshers and
experienced
Location : Bangalore
Performance Measures:
1.Productivity
2.Quality
3.Turnaround time
4.Portfolio
5.Customer Account Management
6.Accuracy
7.Process improvement
Purpose of Role:
To transact the Collections process
by collecting billable receivables and cash on open invoices for allocated
regions within the US and troubleshoot, while adhering to quality standards and
interfacing with customers as required
