Area or Responsibility:
1.BackOffice activity to cover
invoicing and billing queries
2.Ensure that invoicing is
processed accurately and to expected timelines
3.Ensure that the SLA on billing
query resolution is achieved and maintained
4.Ensure best customer service
Educational Qualification : Any
graduate
Experience : Freshers
Location : Gurgaon
Activity - Invoicing:
1.Ensure all travel tickets are
invoiced on a daily basis
2.Undertake manual invoicing where
required
3.Process refunds where required
4.Perform billing administration
tasks where required
5. Maintain and ensure the accuracy
of customer invoicing
6. With assistance from Finance
team, maintain a regular reconciliation to ensure items charged to Egencia are
invoiced out to customers
7.With assistance from the setup
team identify, investigate and resolve any issues around customer parameters
preventing invoicing
8.Decrease the turn-around-time
taken to render invoices to customers through process improvements
9. Ensure Invoices are distributed
to clients on time
Skills/Experience:
1.Ability and diligence to follow
processes through to conclusion
2.Strong time management skills
3.Ability to organize and
priorities effectively
4. Excel Standard
5.Good communication skills
6.Travel industry experience an
advantage
