Desired Skills:
1.3-7 year of experience in Network
Security domain.
2.Strong customer-focus and
problem-solving attitude.
3.Ability to communicate technical
information to non-technical personnel.
4.Strong understanding of TCP/ IP,
DNS, SMTP, HTTP/HTTPS, SSL.
5.Knowledge on OS: Linux, Windows
Server is mandatory.
6.Knowledge on DB will be an added
advantage.
7.Working knowledge of handling
network down situations - - this role will be handling S1/ S2 Service.
8.Requests with limited
supervision.
9.Excellent verbal, written
communication & Strong documentation skills.
10.Ready to work on 24/7 support
center.
Educational Qulification :
B.Tech/M.Tech, B.Sc/Diploma
Experience : Experienced
Location : Bangalore
Preferred Certifications: CCNA, CCSP, CEH, RHEL
Job Description:
Provides technical support to field
engineers, technicians, and product support personnel who are diagnosing,
troubleshooting, repairing and de bugging complex electro/mechanical equipment,
computer systems, complex software, or networked and/or wireless systems.
Responds to situations where first-line product support has failed to isolate
or fix problems in malfunctioning equipment or software. Reports design,
reliability and maintenance problems or bugs to design engineering/software
engineering. May be involved in customer installation and training. Provides
support to customer/users where the product is highly technical or
sophisticated in nature.
