Job Description:
1.Administration of identities in
Active Directory and MS Exchange in the enterprise will be the primary function
of this position. Responsibilities include but are not limited to:
2.AD administration – Provision,
De-provision, Activate, Terminate and Update user identities
3.Exchange Administration -
Provision, De-provision, Activate, Terminate and Update user and functional
mailboxes
4.Ensure that the File share
permissions are setup correctly and restrict accordingly
5.Access Management – via AD groups
and on client specific applications
6.Routine housekeeping of AD forest
and systems under support purview
7.Generate and Publish routine
reports as per client requirements
8.Administer and Manage Disk Quota
for supported systems
9.Create and Maintain support
documentation.
10.Ensure that the customer´s
orders are carried out within SLA and by strictly adhering to the routines,
Quality Procedures and in accordance with ITIL Incident Management guidelines.
11.To identify potential
improvements allowing improved use of resources by automation or change or
procedures
12.To act as a point of contact for
technical queries and share technical knowledge wherever possible, assist with
technical training if required.
Educational Qaulification : Any
graduate
Experience : Freshers and
experienced
Location : Chennai
Require qualification :
1.Active Directory administration
2.Microsoft Exchange Administration
3.File Share Administration
4.Disk Quota Management
5.Analysis and investigation
skills, with a structured approach to problem solving
6.Flexibility to work in rotational
shifts including weekends and nights
7.Real time experience in
supporting the clients across multiple geographies
8.Assertive and excellent
communication skills
9.Understanding on ITIL foundation
(preferred)
