Requirements:
1.Good written and verbal
communication skills.
2.Good interpersonal communication
and customer service skills are needed in order to work successfully with
customers in high stress and/or ambiguous situations.
3.Strong aptitude for learning new
technologies and understanding how to utilize them in a customer-facing
environment.
4.Ability to follow standard
engineering principles and practices.
5.Creative approach to problem
solving.
6.Basic understanding of the
following protocols and applications:
7.NFS, the UNIX remote file sharing
protocol
8.CIFS, the Windows NT remote file
sharing protocol
9.SAN connectivity methodologies
for storage systems
10.TCP/IP and Networking
11.RAID
12.NetApp Storage System operating
systems such as Data ONTAP or E-Series Operating System (EOS)
13.NetApp solutions developed
around specific applications involving E-Series and/or FAS storage systems
14.The usage of tools, logs, and
support tools needed to analyze system issues (such as perfstat, packet traces,
ASUP logs, etc.)
Educational Qualification :
Bachelor of Science Degree in Computer Science, Electrical Engineering or
related field
Experience : Experienced
Location : across the india
Responsibility :
1.The types of tasks this
individual is responsible for are a mix of structured and unstructured tasks.
2.This individual will apply
attained experiences and knowledge in solving routine to moderately complex
problems.
3.Interaction
4.This individual interacts
primarily with Staff to Director level employees within the function, and the
technical team on assigned projects. There may be communication with employees
in other functions as required.
5.General direction is provided on
routine work, and detailed direction is provided on new projects and
assignments; as well as on-going review of activi
ties and priorities.
6.The ideal candidate will be an
important contributor or lead on team projects.
